Privacy policy

Privacy Policy

Last updated: 2 February 2026

CHIQUEVIVE ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

By using our website, you agree to the collection and use of your information as outlined below.

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1. Information We Collect

We may collect the following personal data:

When you place an order

  • full name
  • shipping and billing address
  • email address
  • phone number
  • order details

When you browse our website

  • IP address
  • browser type
  • device information
  • pages visited and time spent
  • cookies and tracking data

Payment information
Payments are processed securely via Shopify and payment providers. CHIQUEVIVE does not store full card details.

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2. How We Use Your Information

We use personal information to:

  • process orders and payments
  • ship products and provide tracking updates
  • communicate order confirmations and customer support
  • improve website performance and shopping experience
  • send marketing emails (only if you subscribe)
  • prevent fraud and protect the business

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3. Marketing Emails

If you subscribe to our mailing list, you may receive:

  • promotions
  • new releases
  • exclusive offers

You can unsubscribe at any time using the link in the email.

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4. Sharing Your Information

We may share your information only with trusted third parties such as:

  • shipping carriers
  • payment processors
  • Shopify services
  • marketing platforms (e.g. email campaigns)

We do not sell your personal information.

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5. Cookies & Tracking

CHIQUEVIVE uses cookies to:

  • improve site performance
  • remember your preferences
  • analyse traffic
  • support marketing efforts

You can disable cookies in your browser settings, but this may affect website performance.

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6. Data Storage & Security

We take reasonable steps to protect your information with secure systems. However, no online transmission is 100% secure.

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7. Access & Correction

You may request access to or correction of your personal information by contacting us at:
📩 hello@chiquevive.com

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8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

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9. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page.

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10. Contact

For any privacy concerns, contact:
📩 hello@chiquevive.com