Please use the below form. You can also call customer service on +1 (973) 435-3638.
Welcome to CHIQUEVIVE. Find answers to common questions about our products, shipping, returns, and more. For additional support, reach out to our team.
Terms & Conditions
Last updated: 2 February 2026
Welcome to CHIQUEVIVE ("we", "our", "us"). These Terms and Conditions govern your use of our website and services. By accessing or using our website and placing an order, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
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CHIQUEVIVE operates as an online fashion retailer. We reserve the right to update or modify these Terms at any time without prior notice. Updates will be effective once posted on the website.
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To make a purchase, you must be at least 18 years old or have permission from a parent/guardian.
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All products are subject to availability. We reserve the right to:
We strive to display product images and colours accurately; however, colours may vary depending on your screen/device.
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All prices are listed in AUD unless stated otherwise.
We accept payment via Shopify Payments and/or other payment gateways offered at checkout. Payment must be received in full before your order is processed.
We reserve the right to cancel orders due to:
If we cancel an order after payment, you will be refunded in full.
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Shipping times are estimates and may vary due to processing times, carrier delays, or peak periods.
CHIQUEVIVE is not responsible for delays caused by:
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Returns and exchanges are handled according to our Returns Policy on the website.
For hygiene and safety reasons, some items may not be eligible for returns including:
unless faulty or required under Australian Consumer Law.
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If you receive a faulty item, contact us within 7 days of receiving the product at:
📩 hello@chiquevive.com
We may request photographs or additional information.
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Nothing in these Terms excludes your rights under Australian Consumer Law. You may be entitled to a repair, replacement or refund for major faults.
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All content on this website (logos, images, graphics, text, design) is owned by CHIQUEVIVE and protected by copyright and intellectual property laws.
You may not reproduce, copy or use any content without written permission.
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You agree not to misuse the website or engage in any activity that may harm CHIQUEVIVE, including:
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To the maximum extent permitted by law, CHIQUEVIVE is not liable for indirect losses, including:
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These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the courts of Queensland.
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For all enquiries:
📩 hello@chiquevive.com
